Terminal Manager School Bus Operations

Beacon Mobility•Village of Ellenville, NY

2d•$68,000 - $75,000

About The Position

Rolling V Bus Corp. is seeking a highly organized, proactive Terminal Manager to oversee daily transportation operations for a school district contract. The role leads terminal staff and manages dispatch, route coverage, vehicles, attendance, billing, payroll review, safety, compliance, maintenance coordination, and communications with school district representatives, schools, and parents. The manager is expected to be hands-on, support dispatch and route coverage as needed, resolve employee and operational issues, and promote accountability, teamwork, service quality, efficiency, and continuous improvement. The position also includes planning initiatives that support company goals, coordinating across teams, reviewing departmental budgets for cost and profit opportunities, motivating employees, communicating with senior officials about priorities, and identifying problems or market opportunities. Other duties may be assigned. Rolling V is a family-owned and managed transportation company based in the Catskills region of New York, providing school bus and regional charter services for more than 50 years.

Requirements

At least 1 year of dispatch and supervisory experience in transportation or a related field.
Three years of transportation management experience.
One year of supervisory experience.
High school diploma.
Valid CDL or ability to obtain one within one year.
Demonstrated leadership skills and ability to motivate and manage diverse teams.
Strong problem-solving and crisis-management abilities.
Excellent organizational skills and attention to detail.
Effective verbal and written communication skills.
Proficiency with computers, routing software, and general technology.
Ability to work flexible hours as needed to support operations.

Nice To Haves

19A Certification.
SBDI Certification.

Responsibilities

Provide leadership and direct supervision to dispatchers, drivers, bus attendants, and terminal staff.
Oversee daily dispatch operations, including route coverage, vehicle assignments, and schedule adjustments.
Dispatch, cover routes, and support operational continuity as needed.
Monitor attendance, manage absences, and approve or deny time-off requests.
Ensure routes are learned, maintained, and operated efficiently.
Manage route billing, mileage tracking, and contractual reporting requirements.
Ensure compliance with company policies, school district requirements, and regulatory standards.
Partner with the Safety team on accident investigations, disciplinary actions, follow-up, training, onboarding, safety, and compliance.
Review payroll accuracy for terminal staff.
Coordinate with the Shop Manager to ensure timely vehicle maintenance, repairs, and DOT compliance.
Serve as a primary contact for school district representatives, schools, and parents regarding transportation needs and concerns.
Address and resolve employee and operational issues, including grievances, in a timely and effective manner.
Conduct regular staff meetings to promote communication, engagement, and team development.
Identify opportunities to improve service quality, efficiency, and transportation operations.
Manage daily and long-term planning to create initiatives that further company goals.
Coordinate teams to foster exchange of ideas and cross-team learning.
Assess and analyze departmental budgets to identify ways to minimize expenses and optimize profits.
Motivate employees through positive encouragement and incentive initiatives.
Communicate with senior officials about changing company priorities and projects.
Identify potential problems and points of friction and develop solutions to improve efficiency and revenue.
Identify opportunities to expand or change course in response to market changes.
Perform other duties as assigned.