Terminal Operations Supervisor

A. Duie Pyle • North East, MD

3d

About The Position

The Terminal Operations Supervisor manages terminal employees and the Enterprise Resource Planning (ERP) system to help ensure customer deliveries are timely and efficient. As a member of the terminal leadership team, the supervisor also teaches and develops policies and procedures within the framework of the “Pyle Culture.”

The role includes developing employees through clear expectations, training, coaching, feedback, and reviews; participating in hiring; creating pickup and delivery routes in the Pyle ERP system; and ensuring established loading, unloading, shipment manifesting, and stowing processes are followed. The supervisor reviews load plans and HAZMAT loading for driver safety and DOT compliance, maintains operational reports, and is accountable for Pyle Priority Shipments. The position may require work on first, second, or third shift as requested.

Requirements

• Terminal, transportation, and/or warehouse-related experience.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to display a sense of urgency and excel under pressure while maintaining high attention to detail.
• Willingness to work first, second, or third shifts as requested.
• High school diploma or GED equivalent.

Nice To Haves

• Dispatch and/or routing experience preferred.
• Prior experience in a supervisory or management position preferred but not required.
• Bachelor’s degree preferred.

Responsibilities

• Develop the workforce by setting clear expectations, training, coaching, and providing feedback.
• Perform employee reviews and document corrective action as needed.
• Participate in interview and hiring processes and provide constructive feedback on hiring decisions.
• Build pickup and delivery routes in the Pyle ERP system by assigning geographically appropriate delivery stops to support operational efficiency and customer delivery expectations.
• Ensure established unloading and loading processes are followed, and provide feedback and training to support employee safety.
• Review load plans and HAZMAT loading to support driver safety and meet DOT requirements.
• Ensure shipments are manifested and stowed properly for damage-free transit.
• Generate and maintain daily, monthly, and quarterly reports that support dock operations.
• Be accountable for Pyle Priority Shipments within the operation.
• Teach and further develop policies and procedures within the framework of the Pyle Culture.

Benefits

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability.
• 401(k) with company match.
• Annual corporate profit sharing, 100% employer paid.
• Wellness program offering a yearly benefits discount.
• Paid vacation and PTO.
• Paid annual holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED