Terminal Operations Supervisor

A. Duie Pyle, Inc. • North East, MD

3d

About The Position

The Terminal Operations Supervisor manages terminal employees and the Enterprise Resource Planning (ERP) system to ensure customer deliveries are timely and efficient. As a member of the terminal leadership team, the supervisor also teaches and develops policies and procedures within the framework of the “Pyle Culture.” The position involves developing employees, coordinating pickup and delivery routing, ensuring safe and compliant loading and unloading, and supporting effective dock operations. The posting notes that it is intended for external advertising and is not a comprehensive list of all job-related duties and qualifications.

Requirements

• Terminal, transportation, and/or warehouse-related experience.
• Excellent verbal and written communication skills.
• Organizational skills.
• Ability to display a sense of urgency and excel under pressure while maintaining high attention to detail.
• Willingness to work first, second, or third shifts as requested.
• High school diploma or GED equivalent.

Nice To Haves

• Dispatch and/or routing experience.
• Prior supervisory or management experience; preferred but not required.
• Bachelor’s degree.

Responsibilities

• Develop the workforce by setting clear expectations, training, coaching, and providing feedback.
• Perform employee reviews and document corrective action as needed.
• Participate in interview and hiring processes and provide constructive feedback on hiring decisions.
• Build pickup and delivery routes in the Pyle ERP system by assigning delivery stops within geographic areas to support operational efficiency and meet customer delivery expectations.
• Ensure established unloading and loading processes are followed, providing feedback and training as necessary to support employee safety.
• Review load plans and HAZMAT loading to support driver safety and compliance with DOT requirements.
• Ensure shipments are manifested and stowed properly for damage-free transit.
• Generate and maintain daily, monthly, and quarterly reports that support dock operations.
• Be accountable for Pyle Priority Shipments within the operation.
• Teach and further develop policies and procedures within the framework of the Pyle Culture.

Benefits

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability.
• 401(k) with company match.
• Annual corporate profit sharing, 100% employer paid.
• Wellness program with a yearly benefits discount.
• Paid vacation and PTO.
• Paid annual holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED