SR Terminal Manager

Central Transport•Jackson, CT

About The Position

Central Transport is seeking a Terminal Manager to oversee terminal dock operations and lead drivers and dock workers. The role includes managing freight loading and unloading, forklift traffic, and the picking and sortation of palletized freight. The manager recruits, hires, onboards, develops, and retains terminal staff; monitors dock production against facility KPI goals; and maintains a safe, compliant work environment. The position also supports the company’s operational model and a culture of excellent service and product quality for internal and external customers. The role requires an average workweek of 50 hours and flexibility to work varying shifts as business levels increase.

Requirements

  • Strong leadership skills, including the ability to hire, coach, counsel, train, and mentor employees.
  • Desire to provide customers with excellent service.
  • High aptitude for technology.
  • Ability to multitask while remaining detail-oriented.
  • Excellent written, listening, and verbal communication skills.
  • Willingness to work an average of 50 hours per week.
  • Flexibility to work varying shifts as business levels increase.

Nice To Haves

  • Prior LTL management experience is strongly preferred.
  • Bachelor’s degree is preferred but not required.

Responsibilities

  • Oversee terminal dock operations, including freight loading and unloading, forklift traffic, and the picking and sortation of palletized freight.
  • Recruit, hire, onboard, and retain terminal staff.
  • Provide leadership and accountability to a team of drivers and dock workers.
  • Monitor dock production and ensure facility KPI goals are met or exceeded.
  • Maintain a safe work environment that complies with state and federal DOT/OSHA standards.
  • Ensure compliance with the company’s operational model.
  • Support a culture of excellent product quality and service for internal and external customers.
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