Terminal Manager

THE KENAN ADVANTAGE GROUP•Caldwell, ID

1d•Onsite

About The Position

The Terminal Manager is accountable for terminal operations, personnel management, and customer service within a specified geographic region. The role promotes safe work practices, ensures compliance with company and government requirements, manages staff performance and development, monitors terminal financial performance, engages local customers, and supports maximum asset utilization. The description notes that duties may be assigned or changed by management and that the listed responsibilities are not exhaustive. All employees are expected to communicate effectively and in a timely manner, work as a team, respect coworkers, provide constructive guidance, and contribute to high-quality customer service.

Requirements

Bachelor's degree in a business-related field or equivalent business experience in the transportation industry.
Excellent conflict resolution skills.
Effective oral, written, and interpersonal communication skills, with the ability to influence.
Basic understanding of Microsoft Office.

Responsibilities

Promote and develop safe work behaviors in line with the company's safety programs and objectives.
Monitor drivers' hours of service and maintain compliance with company and government regulations and policies.
Supervise driver performance to achieve incident-free deliveries of every load.
Lead, manage, evaluate, and develop staff personnel.
Forecast terminal performance, evaluate results, and take corrective action to meet expense and financial forecasts.
Engage local customers regularly to drive growth and enhance relationships.
Ensure maximum asset utilization.
Promote effective and timely communication, teamwork, and respect for coworkers.
Provide constructive guidance to employees and representatives of third parties.
Contribute to providing high-quality products and services to customers.