Tennis Pro Shop Clerk

Troon•Harrison, NY

9h•Onsite

About The Position

Harrison Meadows Country Club is excited to announce the exceptional career opportunity of Tennis Shop Clerk. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. This role ensures merchandising priorities, strategies, and tactics are aligned with the standards of the facility and follow the established merchandise plan. The position involves managing department members, including Merchandising Clerks and Sales Attendants, and ensuring effective orientation and training for new associates, as well as developing ongoing training programs. The clerk will monitor business volume forecasts and plan accordingly in areas of manpower, productivity, costs, and other expenses.

Requirements

Certificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
Previous experience with Point of Sale (POS) systems.

Responsibilities

Establishes soft goods merchandising plans, implements action steps and adjusts plan based on progress towards goals.
Maintains effective stock levels and ensures stock presentations are appropriate for all seasons.
Sells and maintains tennis shop merchandise while providing member and guest service.
Places special orders upon member request.
Works with Area Retail Manager on “open to buy” and buying strategies.
Receives merchandise, prices merchandise, enters into POS system, and monitors inventory levels.
Presents merchandise in attractive displays and rotates them, keeping a fresh look to the Tennis shop.
Works closely with the accounting office on accounts receivable and accounts payable issues.
Ensures available discounts are utilized.
Creates weekly displays showcasing new and unique products.
Ensures stockrooms are kept organized so that items are easy to locate.
Ensures replacement and return policies are adhered to.
Ensures follow-up on past due orders and that canceled orders are communicated timely.
Compiles and monitors daily sales forecasting reports.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
Manages department members that may include, but is not limited to: Merchandising Clerks, Sales Attendants.
Assures that effective orientation and training are given to each new associate.
Develops ongoing training programs.
Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.