Tennis Shop Clerk

Reynolds Lake Oconee•Greensboro, GA

2d•Onsite

About The Position

The Tennis Shop Clerk is responsible for managing court reservations, player check-ins, fee collection, and assisting customers with merchandise selection. This role also involves maintaining accurate records, supporting tennis programs and tournaments, and ensuring the shop is clean and well-stocked. The clerk will communicate with various stakeholders, including the Ritz-Carlton Concierge, and manage schedules for tennis professionals. A strong emphasis is placed on customer service, safety, and maintaining a friendly and courteous environment.

Requirements

Excellent communication and public relations skills required.
Must be able to greet public in a friendly, courteous manner.
Must be able to lift up to 30lbs.

Nice To Haves

Retail experience preferred.
Computer experience is preferred.
Tennis knowledge preferred.

Responsibilities

Takes court reservation times as needed under club rules.
Maintains up-to-date miscellaneous information regarding play, etc. to provide to players as they check in.
Answers tennis shop telephone(s).
Checks players in and collects fees.
Processes charges using computer application and POS system.
Assists with displaying tennis shop merchandise.
Performs daily inventory count.
Assists in preparation of tennis programs and tournaments.
Assists customers in selection of merchandise.
Keeps up with special events (tennis tournaments, etc.).
Maintains a direct communication with the Ritz-Carlton Concierge and Member Concierge.
Manages messages and calendars for tennis professionals.
Cleans and straightens tennis shop as needed.
Restocks supplies, as needed.
Assists Tennis Professionals in every day duties.
Assists other Tennis staff, as needed.
Performs job responsibilities according to the company safety and training programs.
Reports safety or hazard concerns to management.
Reports any on the job injury to management.
Takes personal responsibility for safety every day.