Tennis Court Attendant (Maintenance)- (Part Time)$11/hr

PCH Hotels & Resorts•Opelika, AL

9d•Onsite

About The Position

Responsible for ensuring the cleanliness of the tennis courts and distributing lockers to guests as requested. Greet guests with a friendly attitude and provide prompt assistance. Be attentive to their needs and ensure they have a positive experience. Regularly inspect the tennis area to ensure it is clean and well-maintained. This includes the courts, surrounding grounds, and restrooms. Address any issues promptly, and report any maintenance requirements to the appropriate department. Be familiar with the merchandise available for sale, such as tennis equipment, apparel, and accessories. Be prepared to provide information about these products to interested guests. Understand the process for booking tennis courts and lessons. Efficiently manage court reservations, ensuring they align with the schedule and that guests receive their preferred time slots. Be knowledgeable about player matching services, where guests can find suitable partners for their tennis games. Help guests find appropriate matches based on skill level and availability. Understand the billing process for tennis-related services and merchandise purchases. Accurately process transactions and assist guests with any billing inquiries they may have. Actively promote tennis-related events, tournaments, and social gatherings to enhance the overall tennis experience for guests. Encourage guests to provide feedback on their experience and use this information to improve the quality of services offered.

Requirements

Friendly attitude
Prompt assistance
Attentiveness to guest needs
Ability to inspect and maintain cleanliness of courts, grounds, and restrooms
Ability to address issues and report maintenance needs
Familiarity with tennis merchandise
Understanding of court booking and lesson processes
Knowledge of player matching services
Understanding of billing processes
Ability to promote events and activities
Willingness to gather and use guest feedback

Responsibilities

Ensuring the cleanliness of the tennis courts
Distributing lockers to guests as requested
Greeting guests with a friendly attitude and providing prompt assistance
Being attentive to guest needs and ensuring a positive experience
Regularly inspecting the tennis area (courts, surrounding grounds, restrooms) for cleanliness and maintenance
Addressing issues promptly and reporting maintenance requirements
Providing information about merchandise (tennis equipment, apparel, accessories)
Managing court reservations and booking tennis courts and lessons
Assisting guests in finding suitable tennis partners through player matching services
Processing transactions accurately and assisting with billing inquiries
Promoting tennis-related events, tournaments, and social gatherings
Encouraging guest feedback to improve services