Tennis Center Assistant

City of Goldsboro•Cooper City, FL

6d•$17 - $22

About The Position

The Tennis Center Assistant supports the general operations of the Tennis Center by providing direct customer service to patrons. The role greets customers, handles inquiries and complaints, makes court reservations, enforces facility rules, and checks out equipment. It also supports lessons, classes, programs, memberships, and pro shop sales; collects fees and payments; balances the cash drawer; and prepares daily cash balance reports. The assistant helps open and close the Tennis Center, performs preparation and routine maintenance duties, completes incident and accident reports, assists with special events and programs, and provides first aid as needed. Other duties may be assigned. Applicants are encouraged to submit a resume. The position is regular part-time, and weekend work is required. CPR/First Aid/AED certification is required within six months of employment.

Requirements

High school diploma or equivalent.
One year of full-time customer service and cash handling experience, or an equivalent combination of experience, education, and/or training providing the required knowledge, skills, and abilities.
Obtain CPR/First Aid/AED certification within six months of employment.
Knowledge of city recreation policies, procedures, rules, and regulations.
Knowledge of effective customer service practices.
Ability to communicate effectively orally and in writing.
Ability to work well with adults and children and establish and maintain effective working relationships.
Ability to read manuals, office memos, and warning labels; take messages and write reports; perform basic math calculations to collect fees and make change; and interpret policies and procedures.
Weekend work is required.

Nice To Haves

Tennis knowledge preferred.

Responsibilities

Greet customers, answer phones, make court reservations, and enforce facility rules.
Respond courteously to inquiries and complaints from citizens.
Check out equipment for use at the Tennis Center.
Register participants for lessons and classes and collect fees.
Perform program and membership registration and collect fees.
Sell merchandise in the pro shop.
Collect payments, balance the cash drawer, and prepare daily cash balance reports.
Complete forms, including incident and accident reports.
Open and close the Tennis Center and perform preparation duties and routine maintenance.
Participate in and assist with special events and programs, including evenings and weekends.
Perform first aid as necessary.
Perform other duties as assigned.