1709 - Temporary Intermediate Clerk - Service Centre

City of Fredericton•Fredericton, NB

1d•CA$59,872 - CA$65,423

About The Position

This is an exciting opportunity to become part of a strong, professional, and collaborative team dedicated to delivering exceptional service to our community. We are looking for an individual who takes pride in their work, demonstrates a strong work ethic, embraces continuous improvement, and thrives in a fast-paced environment where teamwork, fiscal responsibility, and a positive attitude contribute to the success of both the team and our City. As a Service Centre Temporary Intermediate Clerk, your primary focus is to provide a high level of service to all internal and external customers of Revenue/Receivables – Service Centre by ensuring the smooth operation of the Service Centre, processing Accounts Receivable billings and collections, completing other revenue/receivables financial duties, performing front line parking administrative duties, and maintaining records management systems. In addition, this position is also involved in various continuous improvement initiatives to improve services and streamline processes. If you are highly organized, take initiative, and enjoy balancing competing priorities in a fast-paced environment, this opportunity may be for you. Working for the City of Fredericton means playing an essential role in making our community a better place to live, work, and play.

Requirements

At least one (1) year of post-secondary education preferably in business administration, accounting or a related discipline.
Minimum of one (1) year in a clerical position.
Ability to communicate effectively in both official languages (English and French) at an intermediate level is required.
Equivalent combinations of education, training, and experience may be considered where they provide the knowledge, skills, and abilities required to perform the essential duties of the position.

Nice To Haves

Ability to adapt to a changing environment; establish and maintain effective working relationships; work as a team in an environment dealing with information of a confidential nature.
Ability to work with outside agencies, internal customers and public during performance of duties.
Knowledge of Cogsdale, Oracle, and/or other financial systems is desirable.
Thorough knowledge of modern office practices, procedures and equipment including Microsoft Word, Excel, Outlook and other Windows driven programs, photocopiers and printers.
Excellent, oral and written communications along with strong customer service skills.
Strong organizational skills for planning and prioritizing work to achieve maximum efficiency.
Strong analytical and problem-solving skills.
Responsibility and ownership for decisions, actions, and results.

Responsibilities

Water & Sewer bill payment processing.
Process fees for Criminal Record Checks, Building & Plumbing permits, Recreation invoicing, Parking tickets, and all other Municipal By-law fine payments.
Filing & Daily Reconciling, Bank Deposit preparation.
Prepare various letters for customer responses.
Scanning, photocopying documents.
Reception/Teams Call Management/Deliveries.
Mail delivery/pick up at City Hall and within building.
Data entry of tickets, and other daily administrative parking duties.
Enter data from complaints received in person, over phone or via email.
Outlook and daily schedule updates.
Point of sale items, including dog tags, meter bag rentals, transit passes, bulk water cards/fobs, bike park cards.