1709 - Clerk - Police - Support Services
About The Position
The City of Fredericton is seeking a detail-oriented Clerk for its Support Service Division of the Fredericton Police Force (FPF). Reporting to the Assistant Manager of Support Services, the Clerk position provides administrative and front-line clerical support within the Police Department. The position is primarily responsible for reception and switchboard duties, processing criminal record checks, and completing accurate data entry in departmental systems. This includes responding to public and internal inquiries, receiving and directing walk-in clients, entering and updating records related to tickets, motor vehicle collisions, and telephone reporting matters, and supporting the timely processing, scanning, filing, and distribution of police-related documents. The Clerk performs duties in accordance with established policies, procedures, and confidentiality requirements while supporting the effective delivery of administrative services within Support Services.
Requirements
- Post-secondary education in business administration, criminal justice administration, office administration, or a related field.
- Minimum of one (1) year of related experience.
- Knowledge of modern office practices, procedures and equipment including Microsoft Word, Excel, Outlook and other Windows driven programs, photocopiers and printers.
- Security Clearance.
Nice To Haves
- Knowledge of the Versaterm RMS, JIS, Motor Vehicle or similar systems.
- Knowledge of operating procedures, policies, and guidelines.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage competing priorities and meet deadlines.
- Ability to deal with difficult customers.
- Ability to communicate in both official languages will be considered an asset.
Responsibilities
- Criminal Record Checks
- Filing
- Prepare court document letters
- Scanning documents
- Reception/Switchboard
- Mail delivery/pick up at City Hall and within building
- Data entry of tickets and motor vehicle accidents
- Enter data from complaints received through the Telephone Queue
- Perform other duties as required and assigned.
Benefits
- biweekly flexible benefit spending allowance
- comprehensive health, dental, and insurance options
- Employee and Family Assistance Program
- vacation entitlements that grow with years of service
- option for eligible employees to purchase additional prorated leave each year
- shared risk pension plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
