Teller Part Time Yankton

Wells Fargo•Yankton, SD

5d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Yankton, South Dakota. In this frontline, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, processes transactions accurately, and provides a welcoming and reliable experience. The Teller is a primary point of contact for customers and represents the branch through attentive service, accuracy, and genuine care. The role builds foundational banking skills by helping employees learn about customer needs and introduce relevant products, services, and digital tools. The Teller identifies opportunities to assist customers and connects them with a banker for detailed product conversations. The position also involves collaborating with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo describes the role as an entry point to retail banking, with training, coaching, and opportunities for long-term growth and career mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and explain solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable Wells Fargo policies and procedures and fulfill risk and compliance obligations, including escalating and remediating issues.