Full Time Teller, Bayway Branch, Elizabeth, NJ

Banco Santander • Elizabeth, NJ

2d • Onsite

About The Position

Santander is seeking a Teller to assist customers with financial needs and process banking transactions at the Bayway Branch in Elizabeth, New Jersey. The role provides exceptional customer service, resolves concerns, minimizes risk, helps defend against fraud, refers customers to relevant products, and escalates complex issues for timely resolution. The position may also support nearby branch locations based on business necessity.

The Teller welcomes customers, minimizes wait times, and assists with banking needs while processing deposits, withdrawals, and transfers. The role handles cash, maintains accurate cash drawer balances, follows bank policies and risk-management procedures, identifies opportunities to cross-sell products, and uses digital tools to educate customers about self-service options. Additional duties include assisting with custodianship, audits, and operational tasks, and maintaining a clean, organized customer area.

This position requires a high school diploma or GED, at least six months of cash-handling experience, at least six months of customer-service experience, and Spanish language ability. The role requires working branch hours, which may include weekends and evenings. The posted annualized base pay range is $30,000 to $47,000; actual compensation may vary based on skills, experience, training, licensure, certifications, and location. Applicants must be legally authorized to work in the United States full-time without employer sponsorship to begin employment.

Requirements

• High school diploma or GED.
• At least 6 months of cash-handling experience.
• At least 6 months of demonstrated customer-service experience.
• Spanish language ability is required.
• Excellent customer-service skills and a passion for helping others.
• Ability to identify and escalate risk concerns to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfort using digital tools and technology to enhance customer engagement.
• Energetic, organized, and able to multitask in a fast-paced, changing environment.
• Accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Legally authorized to work in the United States full-time without employer sponsorship to commence employment.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Preferred experience with Microsoft Office products.

Responsibilities

• Welcome customers, minimize wait times, and assist with banking needs.
• Process deposits, withdrawals, transfers, and other transactions.
• Handle cash and maintain accurate cash drawer balances.
• Follow bank policies and procedures, including compliance and risk-management protocols, to help prevent fraud.
• Recognize opportunities to cross-sell bank products and deepen customer relationships.
• Use digital tools to educate customers about self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area.
• Support nearby branch locations when business necessity requires.
• Identify and escalate risk concerns through appropriate channels.
• Escalate complex customer issues for timely resolution.

Benefits

• The company describes a competitive rewards package and benefits designed to support employees, their families, and well-being; specific benefits are not detailed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED