Part Time Teller, Ditmars, Long Island City, NY

Santander•New York, NY

1d•$30,000 - $47,000

About The Position

Santander is seeking a part-time Teller to assist customers with financial needs and transaction processing. The Teller provides exceptional customer service, resolves concerns, minimizes risk, helps defend against fraud, refers suitable bank products, and escalates complex issues for timely resolution. The role includes processing deposits, withdrawals, and transfers; handling cash; maintaining an accurate cash drawer; and following bank policies, compliance requirements, and risk management protocols. The Teller also educates customers about digital self-service options, assists with custodianship, audits, and other operational tasks, and maintains an organized, welcoming work area. Responsibilities may include supporting nearby branches based on business necessity. Branch hours may include evenings and weekends.

Requirements

High school diploma or GED.
At least 6 months of cash-handling experience.
At least 6 months of demonstrated customer service experience.
Excellent customer service skills and a passion for helping others.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfort using digital tools and technology to enhance customer engagement.
Ability to work in an energetic, fast-paced, changing environment and multitask while staying organized.
Accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Legal authorization to work in the United States without employer sponsorship to commence employment.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Preferred experience with Microsoft Office products.

Responsibilities

Welcome customers, minimize wait times, and assist with banking needs.
Process deposits, withdrawals, transfers, and other transactions.
Handle cash and maintain accurate cash drawer balances.
Follow bank policies and procedures, including compliance and risk management protocols, to help prevent fraud.
Identify opportunities to refer or cross-sell bank products and deepen customer relationships.
Use digital tools to educate customers on self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area.
Support nearby branch locations when required by business necessity.
Identify and escalate risk concerns through appropriate channels.