Teller (Multi-Site)

Fulton Bank•Ellicott City, MD

7d•Onsite

About The Position

This full-time career opportunity is approximately 40 hours per week and is based in the Howard, Anne Arundel, and Baltimore, Frederick County markets in Maryland. The role requires flexibility to travel to various financial centers as needed. Employees must be available to be scheduled around branch operating hours in the assigned market; Sundays are not required. Schedule and location may vary from day to day. The Teller provides an exceptional Financial Center customer experience while facilitating transactions and referring customers to bank products and services. The role promotes banking solutions to enhance customer service and help customers achieve their financial goals, assists with operational responsibilities, and travels to assigned financial centers. The role may include other duties assigned by the manager. Employees are responsible for understanding and following company-assigned and job-related compliance programs, regulations, policies, and procedures; completing compliance training by its due dates; identifying compliance risks; ensuring compliance with applicable laws and regulations; and escalating risks to the appropriate level of management. The hourly rate is $17.25–$24.23. This role is eligible to participate in a short-term incentive compensation plan, subject to individual and company performance. Fulton Bank offers a comprehensive benefits package to eligible employees. Employment requires authorization to work in the United States without current or future work visa sponsorship by Fulton Bank.

Requirements

High school diploma or equivalent. (Preferred)
6 to 12 months of customer service experience. (Required)
Must be authorized to work in the United States without current or future work visa sponsorship by Fulton Bank.
Must be flexible to travel to various financial centers in the assigned market and be available around branch operating hours.

Nice To Haves

6 to 12 months of cash handling experience. (Preferred)

Responsibilities

Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
Refer customers to products and services at the Financial Center.
Recognize, demonstrate, and follow through on referral opportunities.
Build relationships through customer conversations to ensure appropriate products and services are offered and customer needs are met.
Manage risk by complying with applicable regulations and Fulton policies and procedures, including operational, security, and settlement procedures.
Use sound judgment to identify and mitigate loss.
Use practical knowledge of digital solutions and technology to support customers and solve problems.
Travel to various financial centers as assigned; schedule and location may vary from day to day.
Perform other duties as assigned by the manager.
Understand and follow applicable compliance programs, regulations, policies, and procedures; complete compliance training by established due dates; identify and escalate compliance risks.

Benefits

Medical plans with prescription drug coverage
Flexible spending account or health savings account, depending on the medical plan chosen
Dental and vision insurance
Life insurance
401(k) program with employer match
Employee Stock Purchase Plan
Paid time off programs, including holiday pay
Paid volunteer time
Disability insurance coverage
Maternity and parental leave
Adoption assistance
Educational assistance
Wellness program with financial incentives
Short-term incentive compensation plan, subject to individual and company performance