Teller (Multi-Site)

Fulton Bank • Georgetown, DE

1d • Onsite

About The Position

The Teller provides an exceptional Financial Center customer experience by facilitating customer transactions and referring customers to bank products and services. The role promotes banking solutions that support customers’ service needs and financial goals, and assists with operational activities and responsibilities. This is a full-time opportunity of approximately 40 hours per week in Fulton Bank’s Sussex County, Delaware market. The position requires flexibility to travel to various financial centers as needed; schedules and locations may vary from day to day. The employee must be available to work around branch operating hours in the assigned market. Sundays are not required.

Employees are expected to follow applicable regulations and company policies and procedures, complete assigned compliance training by its due dates, identify and escalate compliance risks, and carry out other duties assigned by the manager.

Requirements

• High school diploma or equivalent (preferred).
• 6 to 12 months of customer service experience (required).
• 6 to 12 months of cash handling experience (preferred).
• Must be authorized to work in the United States without current or future visa sponsorship.
• Must be flexible to travel among financial centers in the assigned market and work around branch operating hours; no Sundays.

Responsibilities

• Accurately assist clients with teller transactions in accordance with bank policy and procedure.
• Refer customers to products and services at the Financial Center.
• Recognize, demonstrate, and follow through on referral opportunities.
• Build relationships through customer conversations to ensure appropriate products and services are offered and customer needs are met.
• Manage risk by complying with applicable regulations and Fulton policies and procedures, including operational, security, and settlement procedures.
• Use sound judgment to identify and mitigate loss.
• Use practical knowledge of digital solutions and technology to support customers and solve problems.
• Travel to various financial centers as assigned.
• Perform other job duties as assigned by the manager.
• Read, understand, and act on applicable compliance programs, regulations, policies, and procedures; complete compliance training by established due dates; identify compliance risks and escalate them to the appropriate level of management.

Benefits

• Medical plans with prescription drug coverage
• Flexible spending account or health savings account, depending on the medical plan selected
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) program with employer match
• Employee Stock Purchase Plan
• Paid time off programs, including holiday pay
• Paid volunteer time
• Disability insurance coverage
• Maternity and parental leave
• Adoption assistance
• Educational assistance
• Wellness program with financial incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED