Part Time Teller, Conshohocken, Pa
About The Position
Santander is seeking a part-time Teller to assist customers with financial needs and transactions. The Teller provides exceptional customer service, resolves concerns, minimizes risk, helps defend against fraud, refers appropriate products, and escalates complex issues for timely resolution. The role processes deposits, withdrawals, and transfers; handles cash; and maintains accurate cash drawer balances. It also includes educating customers about digital self-service tools, supporting custodianship and audits, and maintaining an organized customer-facing work area. Responsibilities may extend to nearby branches based on business necessity.
Requirements
- High school diploma or GED.
- At least 6 months of cash-handling experience.
- At least 6 months of demonstrated customer service experience.
- Excellent customer service skills and a passion for helping others.
- Ability to identify and escalate risk concerns to appropriate channels.
- Ability to follow directions, policies, and procedures.
- Effective listening and communication skills.
- Comfort using digital tools and technology to enhance customer engagement.
- Energetic, organized, and able to multitask in a fast-paced, changing environment.
- Accuracy and attention to detail.
- Computer proficiency and basic math skills.
- Ability to work branch hours, which can include weekends and evenings.
- Must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
Nice To Haves
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
- Preferred experience with Microsoft Office products.
Responsibilities
- Welcome customers, minimize wait times, and assist with their banking needs.
- Process deposits, withdrawals, transfers, and other transactions.
- Handle cash and maintain accurate cash drawer balances.
- Follow bank policies and procedures, including compliance and risk management protocols, to help prevent fraud.
- Recognize opportunities to cross-sell bank products and deepen customer relationships.
- Engage customers and use digital tools to educate them about self-service options.
- Assist with custodianship, audits, and other operational tasks.
- Maintain a clean and organized work area.
- Support nearby branch locations when required by business necessity.
- Identify and escalate risk concerns through appropriate channels.
Benefits
- Competitive rewards package.
- Benefits designed to support employees, their families, and their well-being.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
