Executive Assistant - Conshohocken PA

Bank of America•Conshohocken, PA

About The Position

At Bank of America, the Executive Assistant provides diverse and confidential administrative support, including extensive calendar management. The role supports management with administrative tasks, coordinates travel arrangements, processes expenses, gathers and reports information relevant to the executive, and responds to incoming mail. It may also involve organizing in-person meetings and off-sites and managing competing objectives, projects, or activities in a responsive and personable manner. The position communicates with executives and line management, manages the calendars of multiple stakeholders, plans executive travel and expenses, prepares meeting minutes and documents, coordinates events with outside groups, and supports high-level client conversations involving sensitive information. The role requires professionalism, diplomacy, sound judgment, and a strong focus on client service.

Requirements

  • At least 3 years of professional, client-focused, or relevant administrative experience.
  • Exceptional verbal and written communication skills, including the ability to build relationships and communicate with internal teams and executive-level management.
  • Strong analytical and organizational skills, with the ability to prioritize while maintaining client service and attention to detail.
  • Ability to use considerable tact, diplomacy, and judgment when handling confidential information.
  • Proficiency with Outlook, Word, Excel, PowerPoint, OneNote, WebEx, and SharePoint.

Nice To Haves

  • Administrative experience in the high-net-worth space.

Responsibilities

  • Communicate with executives and line management to gather and convey relevant information.
  • Answer the manager's phone line, document accurate messages, and handle calls with appropriate judgment.
  • Proactively manage multiple stakeholders' calendars and professionally resolve conflicts.
  • Manage travel planning and expenses, coordinating schedules to maximize the executive's time and create efficiencies.
  • Prepare meeting minutes and related meeting documents.
  • Liaise with outside groups to coordinate events where the executive is a corporate chair, director, or committee member.
  • Engage in high-level client contact and support conversations involving sensitive information, using diplomacy and judgment.
  • Provide administrative support, respond to incoming mail, and assist with organizing in-person meetings and off-sites.
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