Teller - Manchester, CT

M&T Bank•Manchester, CT

23h•$19 - $29•Onsite

About The Position

As a Teller at M&T Bank, you will be one of the first points of contact for customers. You will provide exceptional service by accurately processing financial transactions, identifying customer needs, and building relationships that strengthen customer loyalty and confidence. The position is based at the Manchester branch at 341 Broad St., Manchester, Connecticut. This is a full-time role. Candidates must be available during branch hours, including up to 30 minutes before opening and 30 minutes after closing as business needs require. Saturday availability is required as needed. Branch hours are Monday through Thursday, 9:00 AM–4:00 PM; Friday, 9:00 AM–5:00 PM; and Saturday, 9:00 AM–12:00 PM. M&T Bank describes itself as a large company with a local, community-focused organization and says employees are encouraged to pursue personal career goals and make a difference in their communities.

Requirements

High school diploma or equivalent (GED).
At least 6 months of customer service, cash handling, retail sales, or related experience.
Strong verbal and written communication skills.
Strong attention to detail and accuracy.
Ability to work in a fast-paced, customer-focused environment.
Basic computer proficiency and ability to learn banking systems.
Demonstrated problem-solving and interpersonal skills.
Availability to work branch hours, including up to 30 minutes before opening and 30 minutes after closing as business needs require; Saturday availability is required as needed.

Nice To Haves

Previous banking or financial services experience.
Previous teller or cash-handling experience.
Experience achieving customer service or sales goals.
Knowledge of consumer banking products and services.
Bilingual language skills.

Responsibilities

Process customer transactions accurately and efficiently, including deposits, withdrawals, payments, and check cashing.
Provide outstanding customer service by identifying and responding to customers’ financial needs.
Educate customers about available banking products, services, and digital banking tools.
Balance the cash drawer and maintain proper cash-handling procedures.
Resolve routine customer inquiries and refer more complex issues to appropriate team members.
Support branch sales and service goals through quality customer interactions and referrals.
Follow banking regulations, policies, procedures, and risk-management standards.
Contribute to a positive team environment and assist with branch operations as needed.