Teller - Hampton, AR

Generations Bank•Hampton, AR

1d•Onsite

About The Position

The Teller at Generations Bank builds, maintains, and deepens relationships with consumer and business customers while providing exceptional, customer-focused banking service. The role involves daily interaction with clients to address their banking needs professionally and carefully. It is an onsite, full-time position in Hampton, Arkansas.

Requirements

High school diploma or GED.
One or more years of customer service experience.
Ability to perform the essential physical and mental demands of the role.
Valid driver's license and ability to travel to bank locations if necessary.

Responsibilities

Accurately process a high volume of consumer and business financial transactions, including deposits, withdrawals, check cashing, loan payments, and the issuance of negotiable instruments.
Balance the cash drawer and assist with vault operations, including daily opening and closing, balancing currency and coin, and processing shipments.
Build and deepen customer relationships by providing exceptional service, resolving issues with initiative, and identifying opportunities to suggest relevant bank products and services.
Follow bank policies and procedures and federal regulations, including the Bank Secrecy Act (BSA), to support branch safety, soundness, and audit readiness.
Maintain up-to-date knowledge of bank offerings, fees, and internal processes to provide accurate information and high-quality service.
Answer phones, direct callers, maintain files, and perform basic clerical tasks such as copying and faxing.