Retail Banker - Hampton, AR

Generations Bank•Hampton, AR

1d•Onsite

About The Position

Generations Bank is hiring a full-time, onsite Retail Banker in Hampton, Arkansas. The Retail Banker builds, maintains, and deepens relationships with consumer and business customers by providing exceptional customer service and understanding each customer’s financial needs. The role recommends tailored solutions from the Bank’s products and services and handles cash and transactions accurately and professionally. The position contributes to customer trust, community growth, and the success of Generations Bank. Candidates must have a high school diploma or GED, at least three years of customer service experience, at least one year of retail banking experience, and a valid driver’s license. Applicants offered the role must submit to a background check, including criminal record, employment, and education verification, and drug screening.

Requirements

High school diploma or GED.
At least 3 years of customer service experience.
At least 1 year of retail banking experience.
Strong communication skills.
Attention to detail and ability to handle cash and transactions accurately.
Analytical thinking and ability to assess customer situations and recommend solutions.
Strong interpersonal skills and ability to build customer relationships.
Customer-centric attitude, accountability, and stewardship.
Ability to perform the essential physical and mental demands of the position.
Valid driver’s license and ability to travel to bank locations if necessary.
Applicants offered the role must complete a background check, including criminal record, employment, and education verification, and drug screening.

Responsibilities

Build, maintain, and deepen relationships with consumer and business customers.
Provide customer service that exceeds expectations and identify customers’ financial needs.
Recommend suitable solutions using the Bank’s products and services.
Handle cash and ensure transactions are accurate.
Address customer concerns efficiently and contribute to a positive customer experience.
Travel to bank locations if necessary.