Teller

Bravera Careers•Cando, ND

1d•Onsite

About The Position

Bravera Bank is hiring a full-time Teller in Cando, North Dakota. This customer-facing role is responsible for processing customer transactions quickly and accurately while maintaining a positive, professional image. The Teller provides exceptional service, communicates effectively, listens to customers, and handles details carefully. The role supports the success of the branch and the broader organization by completing a range of teller and account-maintenance duties, following banking policies and regulations, maintaining confidentiality, and participating in community activities. The employee must also remain alert to suspicious activity and report it to the BSA Officer.

Requirements

High school diploma or equivalent.
Ability to think independently.
Less than one year of banking or customer service experience.
Attention to detail.
Ability to communicate effectively and listen to customers.
Ability to maintain confidentiality and professionalism.

Nice To Haves

One to two years of post-secondary education preferred.

Responsibilities

Assist customers with accurate transaction processing and quality customer service.
Process commercial and personal deposits, loan payments, credit card payments and cash advances, savings bonds, cashier’s checks, check orders, telephone transfer requests, and Tax & Treasury deposits.
Accurately handle, maintain, and monitor the cash drawer.
Cross-sell bank products and services.
Follow current banking policies and regulations regarding deposits and withdrawals.
Monitor and verify internal control processes and procedures relating to the Teller area.
Open safe deposit boxes and follow applicable procedures.
Resolve customer problems.
Perform branch capture duties.
Perform address changes and CIF maintenance.
Promote the organization in the community through participation in civic and community events, activities, committees, and organizations.
Maintain confidentiality and professionalism regarding employee and customer issues and information.
Contribute to the organization’s overall success by leveraging opportunities across Bravera Bank entities.
Follow banking rules and regulations, including Bank Secrecy Act requirements.
Proactively help prevent illegal activities, remain vigilant for suspected fraud or money laundering, and report suspicious activity to the BSA Officer.