Teller

Columbia Bank • Orland, CA

6d • $20 - $22 • Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also involves maintaining and enhancing client relationships through meaningful conversations that uncover financial needs and identify relevant bank products and services.

The Teller handles client transactions and cash, supports daily branch-integrity tasks, safeguards funds, and provides proactive solutions and problem resolution. The role requires continuously learning about Columbia Bank’s products, services, and changes, and supporting branch referral goals by identifying basic banking needs and connecting clients with appropriate business partners.

This position is fully onsite at the posted location: 301 Walker Street, Orland, CA 95963. The pay range is $20–$22; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. Performance-based incentive compensation may also be available, with details provided during recruitment.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
• Perform daily tasks that maintain branch integrity, including using double custody when balancing the ATM, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in accordance with the bank’s Breakthrough Client Service Standards.
• Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
• Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
• Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth paths.
• Medical, dental, and vision plans for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED