Teller Bilingual Part Time West Maple

Wells Fargo•Cumming, GA

5d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the West Maple location in Cumming, Georgia. In this customer-focused, front-line role, the Teller supports everyday banking needs through in-branch interactions, accurately processes transactions, and delivers a welcoming, reliable experience. The Teller is a primary customer contact and represents the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills while helping the Teller understand customers’ needs and introduce relevant products, services, and digital tools. The Teller identifies opportunities to support customers and connects them with bankers for more detailed product conversations. Working closely with branch teammates, the Teller helps keep daily operations running smoothly and provides a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career growth. The schedule will include Saturdays. Spanish/English speaking and listening proficiency is required, and the candidate must pass a required language assessment. This position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Bilingual Spanish/English speaking and listening proficiency.
Ability to work a schedule that includes Saturdays.
Must take and pass the required language assessment.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Ability to stay organized and adapt, prioritize effectively, and work in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to appropriate banking options, digital tools, self-service options, or team members.
Build relationships and listen actively to understand customers’ everyday financial needs.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly to clarify customer needs and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.
Follow applicable risk and compliance requirements, escalate and remediate issues, and make sound risk decisions.