Teller Part Time West Maple

Wells Fargo•Cumming, GA

1d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the West Maple branch in Cumming, Georgia. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. Tellers serve as a primary point of contact, represent the branch, and help customers find efficient ways to bank, including through digital tools and self-service options. The role builds foundational retail banking skills by helping employees understand customer needs, introduce relevant products and services at a high level, and connect customers with bankers for detailed guidance. Tellers work with branch teammates to support daily operations and provide a consistent customer experience. Wells Fargo describes the position as a starting point for long-term career growth and mobility, supported by training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.
This position is not eligible for Visa sponsorship.

Nice To Haves

Customer-facing experience, attention to detail, and the ability to accurately process transactions across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, recognize referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions such as deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build customer relationships by listening to everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, use active listening, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations when appropriate.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.