Teller Bilingual Part Time Houston

Wells Fargo & Company • Houston, TX

6d • Onsite

About The Position

Wells Fargo is seeking a bilingual Teller to join its National Branch Network in Houston. This customer-focused, in-branch role supports everyday banking needs by accurately processing transactions and delivering a welcoming, reliable experience. The Teller is a primary customer contact and represents the branch through attentive service, accuracy, and care.

The role builds foundational banking skills by helping customers identify ways to meet everyday financial needs and introducing relevant products, services, and digital tools. Tellers identify opportunities and connect customers with bankers for detailed product conversations. They work with branch teammates to support daily operations and provide a consistent customer experience. Wells Fargo provides training, coaching, and team-based support, and describes the role as an entry point for potential long-term career growth.

The position is part-time, requires Spanish/English speaking and listening proficiency, and includes a work schedule with Saturdays. A required language assessment must be passed. The position is not eligible for Visa sponsorship. The posting location is 6990 Highway 6 N, Houston, TX 77084.

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
• Bilingual speaking and listening proficiency in Spanish and English.
• Must take and pass the required language assessment.
• Ability to work a schedule that includes Saturdays.

Nice To Haves

• Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
• Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Cash-handling experience.
• Ability to develop accuracy, confidence, and consistency in customer transactions.
• Professional, integrity-driven approach focused on building trust through reliable service.
• Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
• Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
• Strong collaboration and relationship-building skills.
• Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

• Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
• Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
• Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately, using sound judgment and managing risk in accordance with policies and controls.
• Communicate clearly and use active listening to clarify needs and provide simple solutions or next steps.
• Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
• Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed