Teller Bilingual Part Time Fishtown

Wells Fargo Bank•Philadelphia, PA

5d•Onsite

About The Position

Wells Fargo is seeking a bilingual Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately processes transactions while providing a welcoming and reliable experience, representing the branch through strong service, attention to detail, and care. The role builds foundational banking skills by helping identify customer needs and introducing relevant products, services, and digital tools, while referring customers to bankers for detailed product conversations. The Teller works with branch teammates to support daily operations and a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support growth and career mobility. The position is part-time and requires Spanish/English speaking and listening proficiency, verified through a required language assessment. The schedule includes Saturdays. The posting location is 1148 Frankford Ave Unit 2, Philadelphia, PA 19125. The position is not eligible for visa sponsorship. The posting end date is November 5, 2026; the posting may be removed earlier due to applicant volume.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Bilingual Spanish/English speaking and listening proficiency.
Must take and pass the required language assessment.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine banking transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening to everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Recognize potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions and concerns, and escalate more complex issues to support timely resolution.
Follow applicable Wells Fargo policies and procedures and fulfill risk and compliance obligations, including escalating and remediating issues appropriately.