Teller- Sycamore Square Branch

Atlantic Union Bank•Midlothian, VA

About The Position

Atlantic Union Bank is hiring a Teller for the Sycamore Square Branch. The Teller helps customers with everyday banking needs, builds trusted relationships, and connects customers with products and services that support their financial goals. Previous banking experience is not required; training and support are provided. This role offers hands-on experience, coaching, and ongoing development for teammates interested in growing their banking careers. The Teller provides accurate and efficient transaction service, supports customers in using digital tools, and contributes to individual and branch goals through relationship-building and referrals. The role also helps maintain smooth branch operations by balancing cash, following bank procedures and regulatory requirements, and escalating potential risks. Teammates are expected to contribute to a Caring, Courageous, and Committed culture.

Requirements

  • At least 2 years of relevant experience.
  • Vocational or technical training.
  • Ability to stand for extended periods.
  • Ability to lift objects up to 30 lbs.

Responsibilities

  • Build relationships by listening to customers' needs and providing personalized service.
  • Help customers complete everyday banking transactions accurately and efficiently.
  • Create customer experiences that encourage customers to return and recommend Atlantic Union Bank.
  • Learn about bank products and services to answer customer questions.
  • Recommend banking solutions suited to each customer's needs.
  • Work toward individual and branch goals by building relationships and generating referrals.
  • Support customers as banking evolves through digital tools and technology.
  • Process deposits, withdrawals, payments, and other financial transactions accurately.
  • Balance cash and maintain appropriate cash levels throughout the day.
  • Follow bank policies, procedures, and regulatory requirements to protect customers and the bank.
  • Recognize potential risks and escalate concerns through appropriate channels.
  • Meet service expectations, contribute to team goals, and deliver results that support branch success.
  • Continue learning and growing as business, technology, and customer needs evolve.
  • Contribute to a Caring, Courageous, and Committed culture.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Paid time off
  • 401(k) retirement savings plan
  • Wellness resources
  • Ongoing learning and development
  • Competitive pay
  • Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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