Teller (Full Time) - Ennis

PROSPERITY BANK•Ennis, TX

About The Position

The Teller performs banking transactions accurately and efficiently, including deposits, withdrawals, loan payments, account transfers, check cashing, and sales of negotiable instruments. The role promotes the Bank’s products and services while providing professional customer service and maintaining the privacy of customer information. The Teller balances cash, resolves discrepancies, follows established procedures and compliance requirements, maintains accurate records, and works with clients, colleagues, and management. The position may also involve night-drop duties, clerical work, training or orientation assistance, and attendance at meetings or training held on weekdays, evenings, or Saturdays. This role has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills.
  • Good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
  • Complete required training and webinars in the 90-day plan.
  • Knowledge or proficiency in the listed areas: Mentor Program, DNA Standard/UX, CTR/MIL, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Nice To Haves

  • Understanding of bank operations preferred.
  • Previous Teller experience preferred.

Responsibilities

  • Process deposits, loan payments, account transfers, credit card cash advances, and other teller transactions.
  • Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, maintain balancing records, and promptly resolve discrepancies.
  • Promote Bank products and services to meet customer needs and develop or strengthen client relationships.
  • Provide courteous, professional service and promptly resolve client requests and inquiries.
  • Operate the online teller terminal and maintain the privacy of customer information.
  • Follow teller procedures and compliance requirements, including applicable security procedures.
  • Coordinate with area personnel and management, assist colleagues as needed, and assist with training or orientation when required.
  • Keep supervisors informed of area activities, problems, or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
  • Perform night-drop functions and related clerical duties as assigned.
  • Keep work areas clean, secure, and well maintained.
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