Teller- Anadarko Southside Branch

BANK OF COMMERCE•Anadarko, OK

13d

About The Position

The Teller provides exceptional customer service by processing customer transactions efficiently and accurately. The role handles cash and other banking transactions, promotes and advises customers on the bank’s products and services, maintains an accurate cash drawer, and supports positive relationships with customers, prospective customers, and coworkers. The position is full-time at the Anadarko Southside branch in Anadarko, Oklahoma. The employee must be available for shifts between 7:45 a.m. and 6:15 p.m. Monday through Friday and rotating Saturdays from 8:45 a.m. to 12:15 p.m.

Requirements

Excellent customer service skills, attentiveness, information retention, tact, and diplomacy when dealing with customers and employees.
Mathematical skills.
Strong communication and organizational skills.
Detail-oriented, with a high degree of accuracy.
Competence with computers, telephones, a 10-key calculator, and other office machinery.
Ability to work in a fast-paced environment and under pressure as needed.
Ability to make sound decisions.
High school diploma or GED equivalent preferred.

Nice To Haves

Previous teller experience is preferred but not required.

Responsibilities

Accept retail and/or commercial deposits and loan payments, and process checking and savings withdrawals.
Cash checks and process money transfers.
Maintain an adequate cash drawer, including buying and selling currency from the vault as necessary.
Balance the cash drawer according to bank procedures and regulations, including periodic batching of cashed checks.
Process credit card cash advances.
Assist in ordering, receiving, verifying, and distributing cash.
Answer customer inquiries and refer customers to the appropriate service area when issues cannot be resolved at the teller line.
Provide additional products and services, including cashier’s checks and personal money orders.
Promote and advise customers on the bank’s products and services.
May be responsible for opening and/or closing the bank.
Maintain the highest level of confidentiality with all information obtained.
Represent the bank in a manner that maintains and expands positive relations with customers, potential customers, and coworkers.
Work as a team member to allocate and coordinate workflow.
Contribute to department and company objectives and goals.
Comply with department and company policies, procedures, and regulations.
Perform other duties as assigned.