Part Time Teller, Pawtucket, RI

Banco Santander • Pawtucket, RI

15h

About The Position

As a Teller at Santander, you assist customers with financial needs and process banking transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer suitable products, and escalate complex issues for timely resolution. The role may also support nearby branch locations based on business necessity.

You welcome customers, help minimize wait times, handle deposits, withdrawals, and transfers, and maintain accurate cash drawer balances. You follow bank policies and risk-management procedures, identify opportunities to deepen customer relationships, and use digital tools to explain self-service options. Additional duties include assisting with custodianship, audits, and other operational tasks, as well as keeping the work area clean and organized.

The position requires a high school diploma or GED, at least six months of cash-handling experience, and at least six months of demonstrated customer-service experience. Applicants should be legally authorized to work in the United States without employer sponsorship. The posted annualized base pay range is $30,000 to $47,000; actual compensation may vary based on skills, experience, training, licensure, certifications, and location. The role requires frequent minimal physical effort such as sitting, standing, and walking; occasional light lifting or moving equipment or furniture may be required depending on location.

Requirements

• High school diploma or GED.
• At least six months of cash-handling experience.
• At least six months of demonstrated customer-service experience.
• Excellent customer-service skills and a passion for helping others.
• Ability to identify and escalate risk concerns to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfort using digital tools and technology to enhance customer engagement.
• Ability to work in an energetic, fast-paced, changing environment while staying organized and multitasking.
• Accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Legal authorization to work in the United States without requiring employer sponsorship to begin employment.

Nice To Haves

• Established work history or equivalent demonstrated through work experience, training, military service, or education.
• Preferred experience with Microsoft Office products.

Responsibilities

• Welcome customers, minimize wait times, and assist with banking needs.
• Process deposits, withdrawals, transfers, and other transactions.
• Handle cash and maintain accurate cash drawer balances.
• Follow bank policies, procedures, compliance requirements, and risk-management protocols to help prevent fraud.
• Recognize opportunities to refer or cross-sell bank products and deepen customer relationships.
• Use digital tools to educate customers about self-service options.
• Identify and escalate risk concerns and complex customer issues through appropriate channels.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area.
• Support nearby branch locations when business needs require.

Benefits

• The company describes its rewards package as including benefits intended to support employees, their families, and their well-being; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED