Teller Part Time Orinda

Wells Fargo & Company•Orinda, CA

7d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Orinda branch. In this customer-focused, front-line role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completes transactions, and delivers a welcoming and reliable experience. The Teller serves as a primary customer contact, representing the branch through attentive service, attention to detail, and care. The role builds foundational banking skills by helping employees learn about customer needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with the appropriate banker for more detailed product discussions. They work closely with branch teammates to support daily operations and consistent service, with training, coaching, and opportunities for career growth and mobility. The position is based at 80 Moraga Way, Orinda, CA 94563. The schedule includes Saturdays. The position is not eligible for visa sponsorship. The stated base pay range is $22.00–$27.50; pay may vary based on factors such as performance, skills, experience, and work location, and employees may also be eligible for incentives.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
Use communication and active listening skills to clarify customer needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk, compliance, and company policies and procedures; escalate and remediate issues as appropriate.