Teller Part Time Chester Branch

Wells Fargo & Company•Chester, VA

1d•$20 - $25•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions. The Teller processes transactions accurately and provides a welcoming, reliable experience while serving as a primary point of contact for customers. The role builds foundational banking skills by helping Tellers understand customer needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with a banker for detailed product conversations. They also work with branch teammates to support daily operations and provide a consistent customer experience. Wells Fargo describes the position as an entry point for long-term growth and career mobility, supported by training, coaching, and a team-based culture. The position is part-time and located at the Chester branch, 4400 W Hundred Rd., Chester, VA 23831. The schedule will include Saturdays. The stated base pay range is $20.00–$25.00; pay may vary based on factors including performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills, including the ability to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen actively to understand everyday financial needs.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as required.