Part Time Teller Spanish Required Schaumburg IL

Wells Fargo Bank•Schaumburg, IL

5d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions. Tellers process transactions accurately and provide a welcoming, reliable experience while representing the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping employees understand customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work closely with branch teammates to keep daily operations running smoothly and provide a consistent customer experience. Wells Fargo describes the role as an opportunity to gain exposure to retail banking and pursue long-term career growth, with training, coaching, and team-based support. The position is part-time, requires Spanish/English speaking and listening proficiency, and is based at 210 S Roselle Rd, Schaumburg, IL 60193. The schedule includes Saturdays. The posted base pay range is $22.00–$27.50; pay may vary based on factors including performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities. The position is not eligible for visa sponsorship, and candidates must pass a required language assessment.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Bilingual speaking and listening proficiency in Spanish and English.
Must take and pass the required language assessment.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Use strong communication and active listening skills to clarify customer needs and provide clear, simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable policies and procedures and fulfill risk and compliance obligations, including escalating and remediating issues appropriately.