Part Time Teller: Franklin Branch (Spanish-Bilingual Required)

UW Credit Union • Franklin, WI

16h • Onsite

About The Position

UW Credit Union is hiring a part-time, Spanish- and English-bilingual Teller for its Franklin Branch. The Teller plays a vital role for branch teammates and members by accurately and enthusiastically performing transactions, assisting members with their needs, and making a positive impact on their experience. The role is suited to someone who enjoys problem-solving, learning, and working with people.

The Teller welcomes and assists members, supports branch and member needs, and builds relationships by understanding member needs, offering recommendations, and making referrals when appropriate. The position also involves meeting performance goals aligned with UW Credit Union’s Members for Life Sales & Service Philosophy, maintaining knowledge of products and services, following cash-management procedures, and investigating possible transaction errors.

Requirements

• Bilingual proficiency in Spanish and English is required.
• Must possess valid work authorization to work for UW Credit Union on the date of hire.
• UW Credit Union does not provide immigration sponsorship or support for employment authorization.

Responsibilities

• Welcome and assist members at the Franklin branch while representing UW Credit Union.
• Strive to meet performance goals in line with the Members for Life Sales & Service Philosophy.
• Maintain a good understanding of UW Credit Union products and services.
• Handle member requests accurately and efficiently at the Teller line.
• Follow UW Credit Union’s Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed members’ expectations.
• Work with the branch team to address member and branch needs.

Benefits

• Paid time off for part-time employees, prorated based on hours worked.
• Two weeks of paid Caregiver Leave, prorated based on hours worked.
• 2.5 weeks of paid New Child Leave, prorated based on hours worked.
• Eight hours of paid volunteer time annually.
• Paid holidays when the employee’s normal work schedule falls on a recognized holiday.
• Personal development and peer connections through Employee Community Groups.
• 401(k) option with company match of up to 5%, plus approximately 4% discretionary match.
• Annual variable bonus reward.
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed