Teller Part Time State and 33rd

Wells Fargo & Company•Salt Lake City, UT

6d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the State and 33rd location in Salt Lake City, Utah. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transactions, and welcoming, reliable service. The Teller is a primary customer contact and represents the branch through strong service, attention to detail, and care. The role builds foundational banking skills by helping customers with routine transactions, understanding their needs, and introducing relevant services and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product discussions. They work with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support learning and career growth.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.
Not eligible for Visa sponsorship.

Nice To Haves

Experience in customer-facing roles and strong attention to detail, including accurately processing transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; proactively identify and escalate issues and make sound risk decisions.