Teller Part Time State College

Wells Fargo Bank•State College, CA

1d•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately completes transactions and provides a welcoming, reliable experience while serving as a primary point of contact for customers. The role includes learning about customers’ needs, introducing relevant products, services, and digital tools, and connecting customers with bankers for detailed product conversations. The Teller works with branch teammates to support smooth daily operations and a consistent, high-quality customer experience. The role provides exposure to retail banking and opportunities to build foundational banking skills, supported by Wells Fargo training, coaching, and a team-based culture. The position is based at 220 S State College Blvd, Anaheim, California, and requires a schedule that includes Saturdays. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and strong attention to detail, including accurately processing transactions across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly and use active listening to clarify needs and provide solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.