Teller Part Time Legacy and Coit and MB

Wells Fargo & Company•Plano, TX

1d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately processes routine transactions, provides a welcoming and reliable experience, learns about customers’ needs, and introduces relevant products, services, and digital banking tools. The Teller connects customers with a banker for detailed product discussions and works with branch teammates to support smooth daily operations and consistent customer service. The role provides exposure to retail banking and opportunities to develop foundational banking skills and pursue career growth through Wells Fargo’s training, coaching, and team-based culture. The position is based at 4000 Legacy Dr, Plano, Texas 75024, and the schedule includes Saturdays. The posting states that the position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and ability to process transactions accurately across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand customer needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to identify referral and service opportunities and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Ability to stay organized, adapt, and prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen to customers to understand everyday financial needs.
Introduce relevant products or services at a high level and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and explain solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions and concerns and escalate more complex issues for timely resolution.
Follow applicable Wells Fargo risk, compliance, and other policies and procedures; identify and escalate risks or issues.