Teller Part Time Newport News

Wells Fargo•Newport News, VA

11d•$20 - $25•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network in a front-line, customer-focused role. The Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. As a primary point of contact, the Teller represents the branch through attentive service, accuracy, and care. The role involves learning about customers’ needs and introducing relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for more detailed product conversations. They work with branch teammates to support daily operations and consistent customer service. Wells Fargo describes this as an opportunity to gain foundational retail banking skills and develop through training, coaching, and potential career mobility. The position is part-time and is located at 441 Denbigh Blvd., Newport News, Virginia. The schedule includes Saturdays. The listed base pay range is $20.00–$25.00; pay may vary based on factors such as performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities. This position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers with care to deliver a positive, reliable branch experience.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to efficient banking methods, including digital tools, self-service options, or the appropriate team member.
Build relationships, listen to customers’ everyday financial needs, and connect them with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps using strong communication and active listening.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.