Teller - Park Place

Educators Credit Union•Milwaukee, WI

8d•Onsite

About The Position

The Teller at Educators Credit Union’s Park Place Branch provides members with an exceptional service experience while assisting with financial transactions. The role requires following the credit union’s values of honesty, integrity, fairness, respect, and excellence when interacting with members and coworkers. Tellers welcome members, provide routine information about services, direct members to appropriate departments, and educate and advise members about credit union products and services. This position involves processing transactions such as deposits, withdrawals, loan payments, and account transfers; posting transactions and maintaining member records; and balancing a cash drawer and daily transactions. It also includes miscellaneous administrative duties such as typing, filing, computer input, and answering the telephone. The position requires Saturday availability, with varied days and hours based on business needs. The role is listed as 30+ hours per week, defined as 30 to 39 hours per week.

Requirements

Professional and enthusiastic attitude, with an interest in helping people.
Accuracy and ability to operate computers and related office equipment as necessary.
High school diploma or equivalent.
Must be available to work Saturdays; days and hours vary based on business needs.
Courtesy, tact, and diplomacy are essential.
The work involves frequent personal contact with people inside and/or outside the organization, generally involving routine information exchange that may require discussion.
Physical requirements include standing, sitting, walking, using hands and fingers, reaching (including above the shoulder), talking, hearing, and visual acuity; occasional stooping or crouching; and occasional lifting of up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

Bilingual in Spanish or Hmong.

Responsibilities

Provide members with an exceptional service experience while assisting with financial transactions.
Follow the credit union’s core values of honesty, integrity, fairness, respect, and excellence in interactions with members and coworkers.
Receive and process member financial transactions, including deposits, withdrawals, and loan payments.
Transfer amounts between member accounts as directed.
Welcome members and provide routine information about services.
Direct members to appropriate departments for specific information and services.
Educate and advise members about credit union products and services.
Post transactions to member accounts and maintain member records.
Balance the cash drawer and daily transactions.
Perform miscellaneous tasks, including typing, filing, computer input, and answering the telephone.
Perform other duties as assigned.