Teller Part Time Downtown Tempe

Wells Fargo Bank•Tempe, AZ

5d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. In this customer-focused, front-line role, the Teller supports everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable customer experience. The Teller serves as a primary point of contact, learns about customers’ needs, and introduces relevant products, services, and digital banking tools. They identify opportunities to assist customers and connect them with a banker for more detailed product conversations. Working with branch teammates, the Teller helps maintain smooth daily operations and consistent service. The role offers exposure to retail banking and opportunities to build foundational banking skills, supported by Wells Fargo training, coaching, and team-based culture. The position is part-time and located at 64 E Broadway, Tempe, AZ 85282. The schedule will include Saturdays. This position is not eligible for visa sponsorship. The posting end date is October 25, 2026, though the posting may be removed earlier due to applicant volume.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand everyday financial needs; connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening skills to clarify customer needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk programs, policies, procedures, and compliance obligations; escalate and remediate issues appropriately.