Teller Part Time Downtown Tempe

Wells Fargo • Tempe, AZ

6d • Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. Tellers serve as a primary customer contact and represent the branch through strong service, attention to detail, and genuine care.

The Teller builds foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. The role identifies opportunities to support customers and connects them with a banker for more detailed product conversations. Tellers work with branch teammates to keep daily operations running smoothly and provide a consistent, high-quality customer experience. Wells Fargo provides training and coaching, and the position offers exposure to retail banking and potential long-term career mobility.

Requirements

• At least 6 months of customer interaction experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
• Ability to work a schedule that includes Saturdays.
• This position is not eligible for Visa sponsorship.

Nice To Haves

• Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
• Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Proven cash-handling experience.
• Ability to quickly build accuracy, confidence, and consistency in customer transactions.
• Professional, integrity-driven approach focused on building trust through reliable service.
• Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
• Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
• Strong collaboration and relationship-building skills to work effectively with branch teammates.
• Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

• Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
• Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
• Build customer relationships, actively listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
• Communicate clearly, use active listening to clarify needs, and provide simple solutions or next steps.
• Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
• Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues in a timely and effective manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed