Teller Part Time Bethesda

Wells Fargo & Company•Bethesda, MD

4d•$24 - $31•Onsite

About The Position

Wells Fargo is hiring a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. Tellers serve as a primary point of contact and represent the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping employees learn about customers’ needs and introduce helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for more detailed product conversations. They work with branch teammates to maintain smooth daily operations and a consistent customer experience. The position offers exposure to retail banking and potential long-term career growth supported by training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.
Not eligible for Visa sponsorship.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk programs, policies, procedures, and compliance obligations; identify and escalate issues and make sound risk decisions.