Part Time Teller, Bannister Street, York, Pa

Santander•York, PA
•$30,000 - $47,000

About The Position

As a Teller at Santander, you assist customers with financial needs and process transactions while providing exceptional customer service. You resolve concerns, minimize risk, help defend against fraud, refer customers to relevant products, and escalate complex issues for timely resolution. The role may also include supporting nearby branch locations based on business necessity. The position requires working branch hours, which can include weekends and evenings. Frequent minimal physical effort such as sitting, standing, and walking is required. Depending on the location, occasional moving and lifting of light equipment and/or furniture may be required.

Requirements

  • High school diploma or GED.
  • At least 6 months of cash-handling experience.
  • At least 6 months of demonstrated customer service experience.
  • Excellent customer service skills and a passion for helping others.
  • Ability to follow directions, policies, and procedures.
  • Effective listening and communication skills.
  • Comfort using digital tools and technology to enhance customer engagement.
  • Ability to work in an energetic, fast-paced, changing environment and manage multiple tasks.
  • Accuracy and attention to detail.
  • Computer proficiency and basic math skills.
  • Ability to work branch hours, which can include weekends and evenings.
  • Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • Preferred experience with Microsoft Office products.

Responsibilities

  • Welcome customers, minimize wait times, and assist with banking needs.
  • Process deposits, withdrawals, transfers, and other transactions.
  • Handle cash and maintain accurate cash drawer balances.
  • Follow bank policies and procedures, including compliance and risk management protocols, to help prevent fraud.
  • Identify opportunities to cross-sell bank products and deepen customer relationships.
  • Use digital tools to educate customers about self-service options.
  • Assist with custodianship, audits, and other operational tasks.
  • Maintain a clean and organized work area.
  • Support nearby branch locations when business needs require it.
  • Identify and escalate risk concerns through appropriate channels.

Benefits

  • Santander describes its rewards package as including benefits designed to support employees, their families, and their well-being; specific benefits are not listed in the posting.
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