Teller - Kipling and Belleview

PNC Bank•Littleton, CO

2d•$33,000 - $55,000•Onsite

About The Position

As a Teller within PNC's retail organization, you will be based in Littleton, CO. You will deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty. You will process customer interactions, educate customers on financial alternatives and technology, identify banking opportunities, and make appropriate referrals. The role requires adherence to policies, sound judgment, and ensuring efficient and accurate branch operations. PNC is an in-office company that fosters a supportive culture, and employees are expected to be customer-focused and effective at managing risk.

Requirements

Customer Focused mindset
Managing Risk awareness
Accountability
Accuracy and Attention to Detail
Addressing Customer Needs
Banking Products knowledge
Digital Awareness
Effective Communications
Fraud Detection and Prevention
Managing Multiple Priorities
Matrix Management
Problem Solving
Understanding Customer Needs

Nice To Haves

Banking
Client Loyalty
Customer Experience (CX)
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Responsibilities

Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty
Process a variety of customer interactions
Educate customers on alternatives available for their financial interactions
Identify banking opportunities during the customer interaction and refer as appropriate
Perform lobby engagement activities to connect with customers and position PNC products
Educate customers on options for managing financial transactions by leveraging technology, tools and resources
Apply product and procedural knowledge to solve customer's problems
Adhere to all policies and procedures while demonstrating sound judgment
Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately