Teller Part Time VA Emmet Street

Wells Fargo•Charlottesville, VA

7d•$20 - $25•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at 901 Emmet St N in Charlottesville, Virginia. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions and providing a welcoming, reliable experience. The Teller is a primary point of contact for customers and represents the branch through attentive service and care. The role builds foundational banking skills by helping identify customers’ needs and introducing relevant products, services, and digital tools. The Teller connects customers to a banker for detailed product conversations, collaborates with branch teammates to support daily operations, and contributes to a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships through active listening and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, procedures, and obligations; escalate and remediate issues as appropriate.