Teller Part Time Dauphin Street

Wells Fargo & Company•Mobile, AL

4d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. The Teller is a primary point of contact for customers and represents the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping employees learn about customers’ needs and introduce helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for more detailed product conversations. They work closely with branch teammates to keep daily operations running smoothly and provide a consistent, high-quality customer experience. Wells Fargo describes the role as an entry point to retail banking and long-term career growth, supported by training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
A professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organizational skills and adaptability, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them toward efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, actively listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.