Teller Bilingual Part Time Pinecrest

Wells Fargo Bank • Pinecrest, FL

1d • Onsite

About The Position

Wells Fargo is hiring a bilingual Teller to join its National Branch Network in a customer-focused, front-line role. The Teller supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions and providing a welcoming, reliable experience. As a primary customer contact, the Teller builds foundational banking skills, learns about customers’ needs, introduces helpful services and digital tools, and connects customers with bankers for detailed product conversations. The role works closely with branch teammates to support daily operations and consistent customer service, with training and coaching to support longer-term career growth.

The position is part-time and based at 11765 S Dixie Hwy., Miami, Florida. Bilingual Spanish/English speaking and listening proficiency is required, and candidates must pass a language assessment. The schedule includes Saturdays. The position is not eligible for visa sponsorship.

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
• Bilingual Spanish/English speaking and listening proficiency.
• Must take and pass the required language assessment.
• Ability to work a schedule that includes Saturdays.

Nice To Haves

• Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in a fast-paced environment.
• Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Cash-handling experience.
• Ability to build accuracy, confidence, and consistency in customer transactions.
• Professional, integrity-driven approach to building trust through reliable service.
• Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
• Ability to identify referral and service opportunities and educate customers about digital banking tools.
• Strong collaboration and relationship-building skills.
• Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

• Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
• Welcome customers, understand their needs, and guide them to appropriate banking options, including digital tools, self-service options, or team members.
• Build relationships and listen actively to understand customers’ everyday financial needs.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
• Communicate clearly, ask questions to clarify customer needs, and explain solutions or next steps.
• Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
• Follow applicable Wells Fargo policies and procedures and fulfill risk and compliance obligations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed