Teller

Columbia Bank•Port Orchard, WA

9h•Onsite

About The Position

As the first point of contact for most clients, Tellers help deliver the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller ensures banking transactions are accurate, ethical, and compliant with Columbia Bank procedures and banking regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover needs and identify opportunities to provide additional bank products and services. Tellers perform client transactions and cash-handling functions accurately and confidentially, and complete daily tasks that help maintain branch integrity. They mitigate risk by safeguarding cash and promptly accounting for or transferring funds. The role involves interacting with internal and external clients, anticipating needs, providing proactive solutions, keeping current on bank products and services, and referring clients to appropriate business partners. The position is fully onsite at 228 Bravo Terrace, Port Orchard, WA 98367. The pay range is $18.00–$23.00 per hour. The selected candidate's pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation, with details provided during recruitment.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
Complete daily branch-integrity tasks, such as balancing the ATM using double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s Breakthrough Client Service Standards.
Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover customers’ financial needs to identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and possible performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities and clear paths to achieve professional goals.
Comprehensive healthcare coverage, including medical, dental, and vision plans, for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.