Full-time Teller, Monroeville

Dollar Bank•Monroeville, PA

7d•Onsite

About The Position

The Teller serves as a key team member, providing exceptional customer service and a welcoming banking experience. As the first point of contact, the Teller engages with customers, builds relationships, and provides personalized assistance. The role processes financial transactions for retail and business accounts and identifies referral opportunities to help customers find banking solutions that meet their needs. The Teller is responsible for accurate and efficient transaction processing, maintaining cash and valuables, meeting referral goals, and developing knowledge of Bank products and guidelines through required classes. Employees are also responsible for managing risk and complying with regulatory laws and company procedures.

Requirements

High school diploma or GED.
Ability to travel as needed for training.
Multitasking skills to shift quickly between transactions.
Arithmetic skills to count money accurately.
Computer literacy to access account information and process transactions.

Responsibilities

Process transactions on retail and corporate accounts using teller equipment, including deposits, withdrawals, transfers, loan payments, and cash advances.
Meet established referral goals.
Maintain cash flow and the security of drawers, terminals, and other valuables.
Manage a teller window while maintaining an acceptable balancing record.
Process transactions accurately and efficiently while providing quality customer service.
Attend required classes to develop thorough knowledge of Bank products and guidelines.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring daily risks as required by the Bank’s risk management program.
Comply with regulatory laws and company procedures.
Maintain a professional appearance and conduct, and uphold professional integrity and ethics.